I am posting stories from my job, because I think they're funny. I've done my best to disguise my company name, even the industry, and to keep the people I write about and even some details of the situation anonymous. If you know me, and know where I work, please don't include details in your comments. I'll have to delete your comment and reconsider posting these stories.
* * * * *
Update: The customer never called the trucking company, and is likely never going to do business with US again, because she couldn't be bothered to properly report the claim, and that's somehow our fault. Oh well. Good riddance, I guess?