Thursday, September 10, 2015

Tales from the Workplace, Trucking Edition, Part XXIV

I am posting stories from my job, because I think they're funny.  I've done my best to disguise my company name, even the industry, and to keep the people I write about and even some details of the situation anonymous.  If you know me, and know where I work, please don't include details in your comments.  I'll have to delete your comment and reconsider posting these stories.

A driver arrived to pick up a load that was set to deliver two days later at 7:00 a.m., but he asked if he could deliver it the next day, a day early.  No, we told him, they wouldn't have the people to unload it if he arrived early.  He needed to arrive when it was scheduled, at 7:00 a.m. the day after.  He asked if he could at least arrive early and spend the night on the property.  We verified with the customer that that was okay, and they said yes, they have room for him to park the rig, and then he'd be right there when they opened, so that would be great.

On the delivery day, the customer called us at 8:00 a.m. to ask where his delivery was.  Um, the driver didn't arrive early?  Nope, he hadn't arrived at all.  We called the trucking company to ask where the load was, and they tracked it down and said the driver didn't want to wait, so he'd dropped the trailer off at one of their transfer facilities for someone else to deal with (they can do that?!?!).  So the trucking company sent someone out to pick it up and deliver it, but the truck broke down on the way.  (Or so they say.)

So, because one guy was in such a hurry to get on with his life, rather than do his JOB as it was assigned to him, our customer doesn't have the product they ordered at the time they were supposed to receive it, and will probably have to pay employees to either stay or come back later when the truck finally makes to to their property (some of our loads are not palletized, which means in order to get it unloaded within the two-hour window the trucking company allows, it takes more employees than they might typically have on duty otherwise).  I'm gonna make a wild guess that he doesn't get fired for it, either, since the trucking industry has such a shortage of drivers.

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