I am posting stories from my job, because I think they're funny. I've done my best to disguise my company name, even the industry, and to keep the people I write about and even some details of the situation anonymous. If you know me, and know where I work, please don't include details in your comments. I'll have to delete your comment and reconsider posting these stories.
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To top it off, a full two weeks after the delivery described above (if you can call it that, though I guess the product arrived, so it WAS a delivery, however inconvenient), we received notification from the freight company that the driver was on site for seven hours, so we would be charged for five hours of detention (I think I've mentioned it before, but they allot two hours for loading or unloading on either end, and if you go over, they charge you in increments of 10 or 15 minutes, and it's NOT cheap). Normally, they notify us of potential detention charges while the driver is on site, not two weeks later, so I have a couple guesses about why it took two weeks: giving them the benefit of the doubt, they knew it was their fault at the time, and overrode the computer who said we should be charged, but must not have noted why they weren't charging us. Now, two weeks later, some do-gooder is going through logs looking for anomalies and sees that the driver was there seven hours but we weren't charged detention, so they created the charges, not knowing that there's a reason we weren't charged. If I want to take a more negative view, though, maybe they let it sit for two weeks hoping WE'D forget the story and just go ahead and pay it even though the driver being there for seven hours has nothing to do with unloading the product. In fact, part of the reason he was there so long is that the customer was genuinely concerned about him being on the road and called the company dispatch to report not just the incident, but the potential safety issue.